Privacy Statement

Information Collection & Use
Communications from the Site
Information Sharing and Disclosure
Log Files
Clear Gifs (Web Beacons/Web Bugs)
Links to Other Sites
Access to Personally Identifiable Information
Business Transitions
Changes in this Privacy Statement
Contact us

Please read our Privacy Policy, as it is part of these Terms and Conditions. You can browse the Web sites maintained by Monotype GmbH and FontExplorer X online-stores without disclosing any "personal information." By personal information, we mean that information that is specific to you and by which you are easily identified, such as your name, mailing address and e-mail address.

Our Privacy Policy explains how Monotype and affiliated companies use the information you provide to us when you join our mailing list, open an account on the Store, submit an online request for product information, register for a conference online, or download software. You acknowledge and agree that we may use and store information about you and your orders in accordance with our Privacy Policy.

We respect the privacy of our customers carefully and therefore have adopted the following set of information management guidelines.
We will only use the information you provide to us in order to fulfill your product orders, including verifying your eligibility for updates and upgrades, inform you of special promotional offers, and deliver information to you that meets your needs, such as product news, updates, and new release information or that allows you special access privileges.
We will never access or control local files or informations on your computer Systems in order to track any kind of compliance with our licensing terms and conditions.

Information Collection & Use
In order to buy products on the Monotype Web site or in the FontExplorer X Store, you must complete the registration form. During registration you are required to give contact information (such as name and e-mail address). We use this information to contact you about the services on our site in which you have expressed interest or fulfill your orders.

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, e-mail, and shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Surveys, Contests, Event registration
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site, we also offer registrations for events held by Monotype.
If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We use this information to notify contest winners and award prizes, to monitor site traffic or to send information to participants of Events.

We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

Communications from the Site
Email Newsletters
After registration on our website or within our store, you’ll receive our monthly newsletter.
If you wish to subscribe to our newsletter separately, we will use your name and e-mail address to send the newsletter to you.

Monotype uses an external service provider for its newsletter shipment.
Only for this purpose we pass your e-mail address, your name and your gender to the service provider.
The service provider does not use or store the information for any other purposes.

Mailing list Choice/Opt-out
Out of respect for your privacy, we provide you an easy way to unsubscribe.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each e-mail newsletter (or communication) or by e-mailing us at with ‘Unsubscribe’ in the subject line of the e-mail.

Customer Service
We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by e-mail or telephone, in accordance with your wishes.

Information Sharing and Disclosure
Personally identifiable information:
We do not share Personally Identifiable Information or profiles with Third Parties.

We use a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We have to link the information we store in cookies to personally identifiable information you submit during an order process to balance accounts with our affiliates for marketing expense subsidy.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s "help" file.

We set a persistent cookie to store your visitor number. It enables us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site without any restrictions.

Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage our content and newsletter by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and e-mails and are about the size of the period at the end of this sentence.
We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

We use clear gifs in our HTML-based e-mails to let us know which e-mails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these e-mails, please see "Mailing list Choice/Opt-out."

Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Monotype GmbH. Please be aware that we, Monotype, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by e-mailing our Customer Support at or by contacting us by telephone at +49 (0) 6172 484 418 or via fax at +49 (0) 6172 484 429.

The security of your personal information is important to us. When ever you enter personal and sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Access to such personal information is highly restricted in Monotype’s offices as well. Only those employees who fulfill your orders or requests for information are granted access to your personal information and those employees are obligated to respect the confidentiality of that information.

If you have any questions about security on our Web site, you can send e-mail us at

Business Transitions
In the event Monotype goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via e-mail or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

We will never knowingly collect personal information from anyone under the age of 13 without first obtaining verifiable parental consent. If it comes to our attention that a customer under the age of 13 has provided personal information to us, we will remove all such information from our files. However, we may still maintain a record of that person’s name and address in a "do not register" file in order to avoid a subsequent registration.

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our home page.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at:
By Email:
By Phone: +49 (0) 6172 484-418
By Fax: +49 (0) 6172 484-499
By Mail: Monotype GmbH, Werner-Reimers-Straße 2–4, 61352 Bad Homburg, Germany